The efficient and transparent flow of returns has a high priority for many of our customers.
It’s all about minimizing inventory through reusable returns and optimized “goods in” processes in the central warehouses.
The returns process is made transparent via our integrated online returns management system – in real time.
With our solutions we ensure that returns are reintegrated into the product cycle in the fastest and most transparent manner.
Your benefits in detail:
Flexibility thanks to different options – pick up of returns with the next delivery or specially organised pick-up
Faster internal processes through timely and consolidated returns to the central warehouse
Permanent transparency of the returns process via our web-based Track & Trace or electronic status data feedback into your system
You may choose from different possible returns recipients such as Repair Center, Customer Service, other technicians, etc